Return/Refund Policy:
We have a liberal no questions asked return policy. Merchandize can be returned within 3 days of receiving of the shipment. We make refund / replacement within 7 working days of receiving returns. When ever you wish to send returns, please contact us on trinetrakart@gmail.com and we will provide you the nearest address where you can send the returns.
Our Address:-
Trinetrakart Pvt Ltd
Plot no 55A, Ward no 10
Van Vihar Colony, Churu
Rajasthan 331001
India
Email: trinetrakart@gmail.com
Phone Number : +91 7976294002
+91 9460555678
Products which are Non-Returnable/Refundable
Product will be checked for the following conditions:
Category | Conditions |
Correct Product | IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible. |
Complete Product | All in-the-box accessories, freebies and combos (if any) should be present. |
Unused Product | The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable).. |
Undamaged Product | The product should be undamaged and without any scratches, dents, tears or holes |
Undamaged Packaging | Product's original packaging/ box should be undamaged. |
The field executive may refuse to accept the return if any of the above conditions are not met.
Our return policy is a result of our confidence in our products. Every product is triple checked before shipping. Since we handpick our stock, the first quality check takes place during procurement . The second check takes place before those products are entered into our stock database and are displayed online. The final and the most important quality check takes place before the products are shipped to the customer.